Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville - Reviews, Room Options & Prices 2025

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About the Hotel

1201 Kings Avenue, Jacksonville, Florida, United States of America, 32207

Hilton Garden Inn Jacksonville Downtown Southbank, a 3-star hotel in Downtown Jacksonville's waterfront district, features an outdoor pool, fitness center, and 1,226 square feet of conference space.

Modern Room Amenities

All rooms at Hilton Garden Inn feature premium bedding, laptop-friendly workspaces, and flat-screen TVs with HBO. Select units include dedicated seating areas and workstations.

Restaurant and Bar

Garden Grille & Bar serves made-to-order breakfast and American favorites daily. Bar 1201 offers evening cocktails and snacks.

Recreation and Business

The Jacksonville Hilton Garden Inn Downtown Southbank maintains a fitness center, outdoor pool, and spa tub. A business center and wedding services are available.

Transit and Landmarks

The hotel connects to Kings Avenue Skyway Station, providing access to Prudential, EverBank, BB&T, and Times Union Center. TIAA Bank Field sits 4 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Queen Room

Max:

4 persons

51 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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King Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Jacksonville3300 ft

Airports

Jacksonville International (JAX) 16.6 mi

St Augustine (UST) 31.1 mi

Train

Union Station 1.6 mi

Jacksonville Electric Authority Southside Generating Station Wharf 1.7 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 20 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
ATM/Cash machine
Electric vehicle charging station

Sports & Fitness

Fitness center

Services

Free shuttle service
Valet parking
Room service
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cribs
Children's buffet

Spa & Leisure

Outdoor swimming pool
Sun loungers
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

1201 Kings Avenue, Jacksonville, Florida, United States of America, 32207

Map view

1201 Kings Avenue, Jacksonville, Florida, United States of America, 32207

City landmarks

829 Riverside Ave

Interactive art exhibit

1.4 mi

Museums

The Cummer Museum of Art and Gardens

1.4 mi

Museums

Museum of Science and History

4200 ft

Mall

Jacksonville Landing

1.3 mi

1 Everbank Field Dr

EverBank Field

2.4 mi

1015 Museum Circle

Friendship Fountain

4900 ft

Gallery

Museum Of Contemporary Art Jacksonville

1.6 mi

Parks

Treaty Oak Park

3000 ft

Parks

Riverside Park

1.6 mi

1025 Museum Cir Inside the Jascksonville Museum of Science & History

Alexander Brest Planetarium

5000 ft

300 A Philip Randolph Blvd

Jacksonville Veterans Memorial Arena

2.1 mi

1996 San Marco Blvd

San Marco Theatre

3700 ft

1015 Museum Cir

Friendship Park

4200 ft

100B Wharfside Way 1015 Museum Cir.

Jacksonville Historical Center

3100 ft

Events

Prime F. Osborn III Convention Center

1.5 mi

Broadway Theatre

Theatre Jacksonville

3900 ft

Southbank Riverwalk

3300 ft

1145 E Adams St

Veterans Memorial Wall

2.3 mi

San Marco Blvd

San Marco Historic District

2300 ft

Parks

Jesse Ball Dupont Park

3100 ft

Broadway Theatre

Florida Theatre

1.5 mi

F E C Park

1.2 mi

Libraries

Jacksonville Main Public Library

1.6 mi

Events

Times-Union Center for the Performing Arts

1.6 mi

Events

Daily's Place Amphitheater

2.4 mi

TIAA Bank Field

2.4 mi

Baseball Grounds of Jacksonville

2.5 mi

1406 Gator Bowl Blvd

The Jacksonville Fire Museum

2.5 mi

Nearby

Saint Nicholas Shopping Center

1700 ft

Restaurants

The Olive Tree Mediterranean Grille

2100 ft

1705 Hendricks Ave

Locals' at Southbank

2500 ft

1326 Prudential Dr

Jimmy John's

2200 ft

1725 Hendricks Ave

Vino's Pizza

2700 ft

1430 San Marco Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.8

Location

8.0

Service

8.4

Dining

7.0

Paul

United States of America, March 2025

7.4/10

My stay at Hilton Garden Inn Jacksonville Downtown Southbank had its ups and downs. While the welcoming staff made a great impression and the breakfast options were quite satisfactory, I faced some unexpected surprises like parking fees and occasional cleanliness issues. Overall, it was a decent experience, but there’s room for improvement.

Rooms

6.0

My room was spacious and had two queen beds, but I noticed some wear and tear on the furniture. The carpet could have been cleaner, and while I appreciated the space, I expected better maintenance.

Service

10.0

The staff was friendly and attentive, particularly Mr. William Peterson at the front desk who went above and beyond to help me with a booking error I made. His kindness truly enhanced my impression of the place.

Location

7.0

Located near I-95 and the riverwalk restaurants, the location has potential, although it wasn't as walkable as I'd hoped. Navigating to the hotel was a little confusing, but it was generally accessible for exploring Jacksonville.

Dining

7.0

I enjoyed the breakfast buffet, which had several made-to-order choices, especially since kids eat free. However, my experience at the on-site restaurant for dinner wasn't as great; the quality was hit or miss.

Facilities

6.0

The amenities like the outdoor pool and well-equipped fitness center were nice touches. However, I was surprised by the parking fee, which added to the overall cost of my stay.

Aaron

United States of America, February 2025

5.4/10

My stay at Hilton Garden Inn Jacksonville Downtown Southbank was quite enjoyable overall. The check-in process was quick and the staff were genuinely friendly and attentive. My room was spacious and very clean, although the shower water barely got hot, which was a bit disappointing. The breakfast options were excellent, despite not being complimentary. I found the dining experience very worthwhile with good quality food.

Rooms

8.0

My room was spacious, well-furnished, and clean. I appreciated the abundance of power outlets and the convenience of controlling the lights and temperature via my phone. However, I noticed the shower water didn't get hot enough, which was a downside.

Service

10.0

The staff were really good. always kind and accommodating. They made sure that all my needs were met during my stay, which really added to the experience.

Location

9.0

The hotel's location was perfect. just minutes away from great restaurants and local attractions. It felt safe and welcoming, situated on the newer developed Southbank area.

Dining

9.0

I enjoyed the breakfast immensely, with a good buffet selection. The omelettes were well prepared and delicious. Even though the breakfast wasn't complimentary, I thought it was worth the price given the quality of the food.

Facilities

8.0

While I didn't use the pool or fitness center during my stay, I noticed the outdoor pool area looked inviting and the fitness center seemed well-equipped. I appreciated the convenience of having an on-site restaurant for easy dining.

Joseph

United States of America, January 2025

6.4/10

My stay at Hilton Garden Inn Jacksonville Downtown Southbank had its ups and downs. The check-in experience, thanks to Tysha, was really good, making me feel welcomed right from the start. However, I was disappointed by the cleanliness of the room, particularly noticing stains on the tub and issues with towels that soured my overall enjoyment. While the location is great for exploring downtown Jacksonville, certain aspects like the food service left much to be desired.

Rooms

6.0

The room was spacious, but cleanliness was lacking. I noticed a stained tub that looked unclean and felt that more attention could be given to maintenance.

Service

7.0

The check-in staff, especially Tysha, were friendly and provided great recommendations. However, the response at checkout was less attentive when I wanted to address my concerns.

Location

8.0

The hotel's location was ideal, close to local attractions and accessible to transportation, allowing me to explore Jacksonville easily.

Dining

5.0

While the dining options at the hotel were convenient, the food was overpriced, and I felt misled about the pricing for breakfast items, which were less impressive than expected.

Facilities

6.0

The on-site fitness center was well-equipped, and I appreciated the outdoor pool area, but the dining service experience needs improvement.

Daniel

United States of America, December 2024

5.0/10

My stay at Hilton Garden Inn Jacksonville Downtown Southbank had its ups and downs. the location was great for exploring Jacksonville, particularly with several nearby dining options and attractions. yet, I encountered some serious billing issues that left a sour taste. While I enjoyed the clean and comfortable room, those unexpected charges for parking without having a car were frustrating, and the communication afterward was lacking.

Rooms

8.0

The room was clean and spacious, providing a comfortable space to recharge during my visit. I appreciated the numerous power outlets for my devices, making it convenient for my needs.

Service

6.0

The front desk staff was friendly and attentive. they did try to address my concerns, but the lack of follow-up regarding billing issues was disappointing.

Location

9.0

The hotel’s location made it easy to access many local attractions. I found myself within walking distance of restaurants and shops, which was a plus.

Dining

7.0

While I didn’t get to enjoy breakfast due to it not being included in my stay, the on-site dining options seemed decent and well-loved by others. I noticed families enjoyed the buffet.

Facilities

8.0

The common areas, especially the outdoor pool, looked inviting. I would have loved to use it if the weather was nicer during my visit.

Carl

United States of America, October 2024

6.8/10

I was impressed by the warm hospitality and attentive service from the staff. they truly made my stay nice. The hotel itself was beautifully renovated and had a nice bar and pool area, which I enjoyed. However, I faced some cleanliness issues with my room that detracted from the overall experience. I hope these can be addressed for future guests.

Rooms

6.0

My room was spacious with a nice sofa and desk, but it could have been cleaner. I found some areas that seemed neglected, which was disappointing.

Service

9.0

The staff, from check-in to housekeeping, were genuinely friendly and attentive, going above and beyond to ensure my comfort. that aspect stood out and made a positive impact on my stay.

Location

7.0

The hotel is in a good location for visiting nearby attractions. though I found navigating around Jacksonville a bit confusing at times.

Dining

7.0

I enjoyed the on-site dining options and found the quality good, though breakfast was a bit pricey, especially since I was informed later that it wasn’t included in my booking.

Facilities

6.0

The hotel had an inviting outdoor pool area that I loved. however, I encountered some maintenance issues with the elevators that made my stay less convenient.